ERAYA Terms & Conditions

Effective Date: 15/05/2026

Last Updated: 20/05/2026

1. Introduction

These Terms & Conditions (“Terms”) govern access to and use of the platforms, applications, APIs, dashboards, constitutional intelligence systems, wellness intelligence systems, websites, and associated digital infrastructure operated by ERAYA Intelligence System Private Limited (“ERAYA”, “we”, “our”, or “us”).

By accessing, using, integrating with, or interacting with ERAYA systems, users, enterprises, institutions, developers, administrators, and associated parties acknowledge that they have read, understood, and agreed to these Terms.

2. Nature of ERAYA Services

ERAYA operates as a:

• Constitutional intelligence platform
• Wellness intelligence infrastructure
• AI-assisted wellness ecosystem
• Preventive intelligence framework
• Human-centric computational wellness system

ERAYA integrates:

• Ayurveda
• Siddha
• Varma
• Yoga
• Computational intelligence
• Adaptive analytics
• AI-assisted systems

to provide wellness-oriented intelligence and informational insights.

ERAYA does not provide emergency medical services or replace licensed healthcare professionals.

3. Eligibility

By using ERAYA systems, users represent that:

• They possess legal authority to use the services
• Information provided is accurate to the best of their knowledge
• Usage complies with applicable laws and regulations

Enterprise administrators and institutional users are responsible for ensuring authorized usage within their organizations.

4. User Responsibilities

Users agree to:

• Provide accurate information where applicable
• Use ERAYA systems responsibly
• Maintain confidentiality of credentials
• Comply with governance and security controls
• Use outputs appropriately

Users shall not:

• Misuse the platform
• Interfere with infrastructure
• Attempt unauthorized access
• Bypass security mechanisms
• Reverse engineer systems
• Exploit vulnerabilities
• Scrape platform intelligence
• Distribute malicious code
• Use ERAYA systems for unlawful purposes

5. Wellness & Medical Limitation

ERAYA systems provide:

• Wellness intelligence
• Constitutional analysis
• Preventive wellness insights
• Adaptive recommendations
• Informational outputs

ERAYA outputs are not:

• Clinical diagnosis
• Emergency healthcare advice
• Physician replacement
• Guaranteed medical conclusions

Users should consult qualified healthcare professionals for medical diagnosis, treatment, emergencies, or clinical decisions.

6. AI & Computational Intelligence Systems

ERAYA may utilize:

• Artificial intelligence
• Adaptive analytics
• Behavioral modeling
• Predictive intelligence
• Constitutional intelligence systems
• Evolving computational methodologies

AI-generated outputs:

• May vary
• May evolve over time
• May depend on contextual inputs
• Are intended for informational and wellness-support purposes only

ERAYA does not guarantee:

• Predictive certainty
• Wellness outcomes
• Medical outcomes
• Universal applicability of AI-generated outputs

7. Enterprise, API & Integration Governance

ERAYA APIs, dashboards, enterprise systems, and integrations are subject to governance controls including:

• Authentication requirements
• Authorization enforcement
• Rate limitations
• Access restrictions
• Tenant isolation
• Security monitoring
• Audit logging

Users, developers, enterprises, and integration partners shall not:

• Misuse APIs
• Exceed authorized usage
• Bypass governance mechanisms
• Expose credentials
• Attempt unauthorized data extraction

ERAYA reserves the right to:

• Suspend integrations
• Restrict access
• Modify API behavior
• Revoke credentials

where misuse, risk, or governance violations are identified.

8. Intellectual Property Rights

All rights, title, and interest relating to ERAYA systems remain the exclusive intellectual property of ERAYA Intelligence System Private Limited unless otherwise expressly stated.

Protected intellectual property includes:

• Constitutional intelligence frameworks
• Wellness intelligence methodologies
• Adaptive computational systems
• Queryless intelligence architectures
• APIs
• Dashboards
• Governance systems
• Algorithms
• Source code
• Visual systems
• Analytical models
• Trademarks
• Patents
• Associated technologies

Users shall not:

• Reproduce
• Distribute
• Copy
• Reverse engineer
• Commercially exploit
• Create derivative systems

without prior written authorization from ERAYA.

9. Privacy, Consent & Governance

Use of ERAYA systems is subject to:

• Consent-governed processing
• Privacy-preserving controls
• Security enforcement
• Audit monitoring
• Governance mechanisms

ERAYA may implement:

• Access controls
• Consent validation
• Anomaly detection
• Identity decoupling
• Audit logging
• Encryption enforcement
• Jurisdiction-aware processing controls

Additional details are governed by the ERAYA Privacy Policy and associated governance frameworks.

10. Data Accuracy & System Availability

ERAYA continuously works to maintain:

• Operational integrity
• Computational accuracy
• Platform stability
• Infrastructure reliability

However, ERAYA does not guarantee:

• Uninterrupted availability
• Complete accuracy
• Continuous uptime
• Error-free operation

System maintenance, upgrades, governance enforcement, security operations, or external dependencies may affect availability.

11. Third-Party Services & Infrastructure

ERAYA systems may interact with:

• Cloud infrastructure providers
• Enterprise systems
• APIs
• Analytics platforms
• Communication services
• Third-party integrations

ERAYA is not responsible for independent operational, privacy, or security practices of third-party systems outside ERAYA’s direct control.

12. Suspension & Termination

ERAYA reserves the right to:

• Suspend access
• Restrict functionality
• Terminate integrations
• Revoke credentials
• Disable accounts

where:

• Misuse
• Governance violations
• Security threats
• Unauthorized access attempts
• Legal risks
• Operational concerns

are identified.

13. Limitation of Liability

To the maximum extent permitted under applicable law, ERAYA shall not be liable for:

• Direct or indirect damages
• Business interruption
• Data loss
• Wellness outcomes
• Medical outcomes
• Interpretation-based decisions
• Predictive inaccuracies
• AI-generated outputs
• System interruptions
• Losses arising from use of ERAYA systems or services

Users assume responsibility for interpretation and usage of outputs generated through ERAYA systems.

14. Indemnification

Users agree to indemnify and hold harmless ERAYA, its directors, founders, officers, employees, affiliates, partners, and associated entities from claims, liabilities, losses, damages, or expenses arising from:

• Misuse of ERAYA systems
• Violation of these Terms
• Unlawful activities
• Unauthorized integrations
• Governance violations

15. Regulatory & Jurisdictional Considerations

Availability and applicability of ERAYA services may vary depending on:

• Jurisdiction
• Enterprise governance
• Legal requirements
• Contractual obligations
• Regulatory environments

Users are responsible for ensuring lawful usage within their applicable jurisdiction.

16. Modifications & Platform Evolution

ERAYA continuously evolves:

• Constitutional intelligence systems
• APIs
• Governance frameworks
• AI methodologies
• Wellness analytics
• Security controls
• Platform capabilities

ERAYA reserves the right to:

• Modify services
• Update features
• Revise governance frameworks
• Adjust system behavior
• Update these Terms

at its discretion.

17. Governing Law & Jurisdiction

These Terms shall be governed in accordance with the laws of India.

Any disputes arising in relation to ERAYA systems, platforms, APIs, services, or governance frameworks shall be subject to the jurisdiction of competent courts located in India unless otherwise required by applicable law.

18. Contact Information

ERAYA Intelligence System Private Limited
Website: https://www.eraya.live
Email: admin@eraya.live
Support: support@eraya.live

19. Acknowledgment

By accessing or using ERAYA platforms, APIs, dashboards, constitutional intelligence systems, wellness intelligence systems, applications, enterprise services, or associated infrastructure, users acknowledge that they have read, understood, and agreed to these Terms & Conditions.